Apple’s latest iOS 9.3 update is reportedly bricking older iPads and iPhones which don’t have the Touch ID sensor. The update which was released last week alongside new Apple products like the iPhone SE and the iPad Pro 9.7 is reportedly causing issues during the update process.
Reportedly, devices couldn’t connect with Apple’s servers during the update for the activation process, leaving the products useless.
Strangely, some owners of these products did manage to activate their devices. However, this also only happened if they managed to remember the account login when they originally activated the device. For some this might have happened years ago which could be very hard to remember for users.
Already Apple has issued a new update which is particularly geared at iPad 2 users.
For users who are facing issues, Apple has published a fresh page for workarounds. It recommends using the activation via iTunes on a PC or Mac. It also recommends to de-activate iCloud activation from its website. If still unsuccessful, Apple recommends getting in touch with its customer service team.
For users of older iPhones and iPod Touch models, Apple is promising an update which will tackle the issue.
iOS 9.3 has been tabled as an interim update which brings new features like nightshift and password protected notes to users. It isn’t a major update, but it does come with a number of performance fixes, so it is not great news that it is causing issues with older hardware.